Title: Patent Formalities Support Trainer
Location: UK
The Position
The Patent Support Trainer will play a critical role in developing the capability and confidence of colleagues across the firm by delivering high‑quality, accurate and engaging training on all aspects of the Patent process, formalities and administration. This role is responsible for identifying training needs through traceable, data‑driven methods; designing, preparing and delivering training programmes; and ensuring training leads to measurable improvements in knowledge, productivity and compliance.
Working within the Patent Process Implementation and Integration Team, alongside Professional Standards and other operational teams across all offices the IP Trainer will support the consistent adoption of company standard procedures.
The role will champion best practices, support process changes, maintain comprehensive training documentation, and contribute to a culture of continuous improvement within the Patent Support Service.
About You
You’re someone who takes pride in helping others grow. With a natural ability to explain
complex processes clearly and confidently, you thrive in a role where you can develop people,
strengthen capability, and support high‑quality work across the firm. You have a keen eye for
detail, enjoy working with data to identify training needs, and are motivated by seeing
measurable improvements in colleagues’ knowledge, performance and compliance.
You’re experienced in designing and delivering engaging training—whether in person or
virtually—and you’re comfortable tailoring your approach to different learning styles, experience
levels and regional requirements. You’re proactive, organised, and confident collaborating with a
range of stakeholders, from Professional Standards to operational teams across multiple offices.
You value consistency and accuracy, and you’re committed to maintaining clear, up‑to‑date documentation that supports firmwide standards. Most importantly, you bring a mindset of continuous improvement: you’re curious, adaptable, and always looking for ways to enhance processes, elevate training quality, and contribute to a culture of excellence within the Patent Support Service.
Key Deliverables
Training Needs Analysis
- Uses structured, data‑driven methods to identify skill gaps and prioritise training needs across the Patent support function.
- Works with stakeholders to validate findings and ensure training aligns with business goals, process updates, and regulatory requirements.
Training Design & Delivery
- Designs high‑quality training materials and delivers engaging sessions in person and virtually for colleagues at all levels.
- Tailors content for different experience levels and regional requirements, with flexibility to travel when needed.
Post‑Training Follow‑Up & Evaluation
- Conducts follow‑ups and tracks measurable outcomes to assess adoption, understanding, and competency.
- Provides insights and feedback to support continuous improvement and risk mitigation.
Documentation & Standards
- Maintains accurate, up‑to‑date training documentation that meets firmwide procedures and regulatory standards.
- Collaborates with Professional Standards to incorporate new risks, regulatory updates, and quality requirements.
Stakeholder Collaboration
- Works with operational teams, Professional Standards, IT, and Process Teams to support process and system changes.
- Builds strong relationships across offices and manages the process for tracking Continued Professional Competence (CPC).
About HGF:
HGF Limited is one of Europe’s largest intellectual property specialist firms offering a fully integrated IP solution, bringing over 200 Patent Attorneys, Trade Mark Attorneys and IP Solicitors together to provide a full-service IP solution.
With 25 offices across the UK, Ireland, Germany, Netherlands, France, Switzerland & Austria, HGF’s Patent and Trade Mark Attorneys provide specialist technical and legal advice to blue chip organisations and small to medium businesses across the world. Many of our clients are household names and the work HGF does allows them to protect and exploit their inventions, new products and branding.
Why move to HGF?
- HGF takes a transparent and merit-based approach to your career development and you will have the opportunity to shape your long-term progression.
- We’re a firm with a focus on DEI (Diversity, Equality and Inclusion), with a staff led DEI Focus Group, affinity networks and a DEI Board sponsor
- As a business we have a dedicated Learning and Development team focused on career long development of your skills along with a digital learning platform covering a wide range of content
- Benefits including our award winning enhanced parental leave policy, 27 days holiday, bonus scheme and flexible working
HGF Values
People - People matter. We treat people fairly, with respect and compassion. We foster a friendly, inclusive and enjoyable culture for everyone to prosper in. We invest in our people and offer appropriate coaching and training to assist with development and learning. We promote a healthy work-life balance. Progression is based on merit.
Excellence – We strive to be the best. We pursue excellence in all our individual roles resulting in outstanding legal and technical advice for our clients. Our people are pragmatic, responsive and commercially minded. We do not presume but listen to understand so we can engage proactively and appropriately.
Teamwork – We stand together. We work with our clients to protect their interests, and with each other as a mutually supporting firm. We value, appreciate and listen to others, regardless of role, recognising each individual’s particular blend of talent, skill and experience. We are individually and jointly accountable and take responsibility for our actions and decisions.
Progressive – We innovate. We continually improve our services and processes through understanding, creativity, and investment. We evolve by taking opportunities and adopting new business procedures, unencumbered by historical structures or out-of-date attitudes. As a firm, we have an entrepreneurial spirit, and encourage new thinking in our people.