We're currently seeking a Sales Order Processor / Administrator for our client in Rotherham, a global leader in high-quality plastic packaging.
As a third-generation, medium-sized company, they develop and produce premium plastic tubes, boxes, and cases for the tooling industry. With around 800 employees across 10+ locations worldwide, they are well-positioned to serve customers globally.
This is a key role supporting order processing, stock management, customer service, and administrative support to the Managing Director across Compliance, Health & Safety, and environmental reporting.
Benefits
Contract: Permanent
Salary: £25,000 per annum/£13.73 per hour (depending on experience)
Hours: Monday - Thursday 8:30am - 5:00pm, Friday 8:00am - 2:00pm (35 hours per week)
Company profit share scheme
25 days holiday + bank holidays
5% employer pension contribution
Free on-site parking
Free refreshments & fresh fruit
Birthday day off
Holiday purchase scheme (after 1 year)
Training and development support
Friendly, supportive working environment The Role
As a key member of the team, you will provide excellent customer service while ensuring accurate and timely processing of orders. You will be the first point of contact for customers, so a professional and approachable manner is essential.
Key Responsibilities
Process customer orders accurately using internal/ERP systems
Handle customer enquiries via phone and email
Provide quotes and product information
Liaise with internal departments (sales, logistics, warehouse) to ensure smooth order fulfilment
Maintain accurate customer records
Monitor stock levels and place orders with the parent company as required
Support day-to-day administrative and sales operations
Assist with Health & Safety, First Aid, EPR compliance, and sustainability reporting (training provided)Criteria
Previous experience in order processing, sales administration, or customer service
Strong attention to detail and organisational skills
Excellent communication and interpersonal skills
Ability to prioritise and manage multiple tasks
Proficient in Microsoft Office and general IT systems (ERP experience desirable)
Proactive, reliable, and a strong team player
Salary description
£13.73 - £13.73 per hour