Sales Support Administrator

Sales Support Administrator | Poole | £DOE 
 
Are you a detail‑driven Sales Administrator who enjoys solving customer problems and keeping commercial processes running smoothly? This Sales Support Administrator role offers variety, autonomy and the chance to use your technical understanding to help customers worldwide. You'll be joining a stable, specialist business where accuracy, service and proactive communication are highly valued.
 
This position is ideal for someone who enjoys structured work, strong relationships, and balancing commercial and technical tasks in a calm but fast‑moving environment.
 
As a Sales Support Administrator, you will benefit from:

33 days holiday
8% pension contribution
Aviva health insurance
37.50 hour week with Flexible working hours and WFH on Fridays 
Discretionary annual bonus 
Autonomy in managing your workload
Opportunities to grow your technical and commercial knowledge
Supportive leadership and a collaborative aftersales function
As a Sales Support Administrator, your responsibilities will include:

Preparing accurate quotations for spare parts, including commercial, administrative and technical details
Following up on quotations proactively to maximise conversion and identify opportunities for upselling
Processing claims, credit notes and return orders in line with agreed authority levels
Ensuring accurate data entry into internal systems and supporting monthly reporting
Approaching customers directly to verify data, discuss offers, and explore further commercial opportunities
As a Sales Support Administrator, your experience/skills will include:

Working within a sales, aftersales, spares, or technical support environment
experinace producing quotations, processing orders and managing customer enquiries 
Strong attention to detail 
Using systems such as Microsoft Office and ideally ERP/CRM tools 
Communicating clearly and professionally with customers and internal teams
A structured, accurate and customer‑focused working style
If you're ready to take the next step in your Administrative career, we'd love to hear from you. Apply today with an up‑to‑date CV or call Harriet Forrester at Rubicon for more information