We're looking for a reliable, organised Hire Desk Controller to support a busy hire operation on a temp‑to‑perm basis. You'll manage day‑to‑day hire/off‑hire admin, produce pro-forma invoices, prepare damage quotations, and coordinate a small fleet (1 HGV + six 3.5t vehicles).
Please note: the salary/rate advertised is an estimate and may vary depending on experience.
Key Responsibilities
Manage hire/off-hire bookings, amendments and returns
Produce pro‑forma invoices and maintain billing records
Create damage quotations and follow-up paperwork
Coordinate vehicle movements and availability
Liaise with customers, drivers and workshop teams
Maintain accurate system updates, spreadsheets and audit trails
Handle customer queries and disputes
Support month‑end and billing reconciliationSkills & Experience
Hire desk, fleet admin or similar background
Strong admin, organisation and numeracy skills
Experience with pro‑forma invoices/damage quotes
Confident overseeing HGV and 3.5t vehicle coordination
Good IT skills (MS Office; hire/fleet systems desirable)
Excellent communication and ability to work under pressure
High attention to detail; ability to prioritise
Full UK driving licence preferredWhat's on Offer
Temp‑to‑perm WITH THE VIEW TO GO PERMANENT
Competitive rate (DOE)
Training and supportive team
Standard business hours with some flexibilityPlease note: the salary/rate advertised is an estimate and may vary depending on experience
Salary description
£13.50 - £14.50 per hour