* Initial 12-month contract, likely to convert to permanent
* Role based in Feltham
* £30,000 per annum
An exciting opportunity has arisen for an experienced Air Freight Co-ordinator to join a busy operations team based in Feltham.
This role is ideal for someone with solid air freight/export experience who thrives in a fast-paced logistics environment and enjoys liaising with airlines and internal teams to ensure smooth and on-time movement of goods.
Shift Pattern:
Week 1 – Monday – Friday 8am – 5pm
Week 2 – Tuesday – Saturday 7am – 4pm
The Role
You will be responsible for preparing export documentation and coordinating air freight operations in line with internal procedures and carrier requirements.
Key responsibilities include:
* Preparing export documentation including MAWB, commercial invoices and postal documentation
* Liaising with airlines and General Sales Agents regarding flight capacity, space bookings and equipment
* Monitoring flight schedules and capacity
* Requesting and confirming uplift with airlines
* Resolving air transport related queries
* Maintaining internal export schedules and issuing warehouse processing instructions
* Monitoring KPIs and maintaining performance reports
* Communicating delays clearly to internal teams
* Supporting the Linehaul Supervisor
* Ensuring on-time uplift and maintaining carrier capacity based on operational demand
* Updating transport reports and escalating issues where required
Requirements
* Minimum 2 years’ experience in air freight/export operations
* Strong understanding of airline operations and air transport procedures
* Experience planning bookings and liaising directly with airlines
* Ability to input MAWBs into internal systems and airline portals
* Knowledge of postal and freight operations
* Experience with import/export by air
* 5 years’ checkable employment history and CRB check eligible
* Knowledge of customs clearance procedures
* Familiarity with systems such as Box Top and ASM Sequoia (desirable)
You will also be:
* Detail-oriented with strong accuracy
* Able to make informed, knowledge-based decisions
* Collaborative and team-focused
* Flexible with working hours
* Honest, punctual and professional
Salary description
£28000.00 - £30000.00 per year