We are seeking a motivated and proactive Housing Officer to manage a portfolio of residential properties in the Barnsley area. The role involves working with a mix of social housing and private tenants, ensuring properties are well maintained, tenancies are effectively managed, and residents receive a high standard of service.
The successful candidate will be organised, approachable, and able to handle a varied workload while maintaining compliance with relevant housing regulations and company procedures.
Key Responsibilities
* Manage a portfolio of residential properties within the Barnsley area
* Act as the main point of contact for tenants, dealing with enquiries and tenancy matters
* Conduct property inspections to ensure homes are maintained to the required standard
* Manage tenancy agreements, renewals, and terminations
* Respond to and resolve tenant issues promptly and professionally
* Work closely with contractors to arrange maintenance and repairs
* Ensure compliance with housing legislation and health & safety requirements
* Monitor rent accounts and support with arrears management where required
* Maintain accurate records and produce reports as needed
* Build positive relationships with tenants and stakeholders
* Support the wider team in delivering an efficient housing management service
Requirements
* Experience working within housing, property management, or a similar role
* Knowledge of social housing and/or private sector tenancies
* Strong organisational and time management skills
* Excellent communication and interpersonal skills
* Ability to manage a varied workload and prioritise effectively
* Problem-solving mindset with the ability to think on your feet
* Professional and customer-focused approach
* Full UK driving licence and access to own vehicle (petrol allowance provided)
Salary description
£28000.00 - £28000.00 per year