Customer Scheduling & Administration Coordinator

Are you a highly organised individual with a passion for customer service and administration? Would you like to work in a small quiet office, in a rural countryside location? If so, we have the perfect opportunity for you!

Job title: Customer Scheduling & Administration Coordinator

Location: Near Ashford, your own transport is required due to the location of our client

Salary: £25,000 - £26,000

Hours: 37.5 hours per week, Monday to Friday, 9am to 5pm

Start Date: April/May 2026

Hybrid: 1 day a week working from home, once fully trained and after completing your probationary period.

Annual leave: 28 days holiday - which includes all bank holidays and time off between Christmas and the New Year - plus one additional day for employees who attend the company charity fund raising day

Your key responsibilities would be:

Calling customers to arrange survey appointments and installation dates
Managing and coordinating multiple diaries, including staff holidays
Preparing, updating, and processing installation administration
Maintaining accurate records and updating internal systems
Providing day‑to‑day administrative support to the Office Manager and Director
Handling customer queries politely, professionally, and efficiently
Assisting with general office duties as required

You'll be the perfect candidate for this job if you have the following:

An Administration NVQ/Diploma would be advantageous but is not essential.
Previous experience in office administration is essential.
Proven diary management/scheduling experience is a must!
Confident in using Microsoft Excel and Microsoft Office Suite.
Exceptional communication skills and a professional telephone manner.
Strong organisational abilities with a keen attention to detail.
Capacity to work independently and handle pressure when necessary.
A friendly, polite, and customer-focused attitude.

Next steps:

If you'd like to work in a quieter office, all while utilising your skills, then please apply today! Our client can interview immediately.

Alternatively, if you know someone who may be suitable for this role please share their details. If you successfully refer a friend for the above role, you will receive a £100* voucher of your choice! Terms apply*

Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Consultant) or Nicola (Elite Consultant).

We look forward to your application.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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