Scheduling Administrator

Location: Glasgow
Salary: £24,570 per year (depending on experience)
Hours: Monday To Friday 08:00 - 16:30 | 37.5 hours

This is more than a standard admin position - you'll play a key role in day-to-day operations, helping to organise workloads, coordinate appointments, track performance targets and ensure services are delivered efficiently and in line with requirements.

If you're someone who enjoys working in a fast-paced environment, solving problems, and keeping everything on track, this could be a great fit.

Key Responsibilities

Planning & Scheduling

Organise and optimise daily schedules using internal systems
Allocate work effectively and support team capacity planning
Track progress against agreed targets and deadlines
Respond to changes, urgent requests and last-minute updatesCoordination & Communication

Act as a main point of contact for internal and external queries
Handle calls and emails in a professional manner
Arrange, update and confirm appointments
Ensure communications are sent within agreed time framesCompliance & Reporting

Assist with preparing regular performance reports
Maintain accurate records and documentation
Support adherence to relevant safety and compliance standards
Help ensure service quality is consistently maintained

About You

Previous experience in scheduling, coordination or admin support
Confident managing workloads, calendars or field-based teams
Highly organised with strong time management skills
Comfortable working in a busy, fast-moving environment
Strong communication skills (written and verbal)
Proficient in Microsoft Office and planning tools
Able to work independently and collaborativelyExperience in a service, maintenance or operations environment would be beneficial, but not essential.

Experience required:

Administration: 2+ years
Customer service: 2+ yearsSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age