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Head Resourcing

CRM/ Email Marketing Lead

Head Resourcing Glasgow
35,000 to 40,000
32 - 40 hour
new


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    Head Resourcing

    CRM/ Email Marketing Lead

    Head Resourcing Glasgow
    35,000 to 40,000
    32 - 40 hour
    new
    Status Open
    Apply now

    Apply on the employer's website


    What we ask

    Education

    No minimum education required

    What we offer

    Salary
    £35,000 to £40,000
    Hours
    32 to 40 hours per week
    Employment type
    permanent

    Job description

    CRM/ Email Marketing Lead

    Head Resourcing Glasgow, Scotland, United Kingdom (On-site)

    Where creativity meets clever automation.
    Are you a digital marketer who loves great copy and great tech?
    This role sits right at the crossroads of messaging, data, and automation - perfect for someone who can write compelling campaigns and build the journeys that power them.
    My client is looking for a hands?on Digital/Technical Marketing Executive who can deliver end?to?end campaigns, craft high?converting content, and bring customer journeys to life using platforms like Klaviyo, Pardot (MCAE), Microsoft Dynamics Customer Insights Journeys, and wider CRM tools.
    If you're organised, curious, and excited by how data, triggers, and smart workflows can drive customer value - you'll be right at home here.

    What you'll be doing
    Campaign & Content Delivery

    Owning multi?channel marketing campaigns from concept to execution, with email at the core
    Writing crisp, conversion?driven copy for emails, landing pages, and campaign assets
    Managing campaign calendars and ensuring timely, consistent delivery across lifecycle and promotional activity
    Marketing Automation & Journeys

    Designing and building automated journeys - onboarding, nurture, retention, re?engagement, and beyond
    Setting up data?driven triggers, rules, and segmentation that deliver the right message at the perfect moment
    Continuously improving journey logic using behavioural signals and performance insights
    Systems, Data & Integration

    Working confidently across tools like Klaviyo, Dynamics, Customer Insights Journeys and other CRM/marketing technologies
    Managing data fields, attributes, events, and syncs between CRM and marketing platforms
    Collaborating with CRM, data, and technical teams to keep flows clean, accurate, and reliable
    Optimisation & Measurement

    Tracking core KPIs (open, click, conversion, retention, engagement)
    Running tests on subject lines, messaging, content, and journey logic
    Using insights to refine targeting, timing, and personalisation
    Governance & Best Practice

    Ensuring campaigns align with GDPR and preference?management standards
    Keeping clear documentation of journeys, logic, and triggers
    Championing marketing automation best practice and continuous improvement

    What you'll bring

    Strong experience in digital and email marketing, with proven campaign delivery
    Excellent copywriting skills tailored to different audiences and lifecycle stages
    Hands?on experience with platforms like Klaviyo or Customer Insights Journeys
    Confident working with CRM data, triggers, segmentation, and journey configuration
    Analytical, detail?driven mindset with a marketing?first approach
    Ability to collaborate across creative, data, and technical teams
    Bonus points for:

    Experience with Dynamics 365
    Exposure to eCommerce, FMCG, subscription, or lifecycle?driven environments
    Working alongside CRM admins, developers, or data specialists

    What success looks like

    Journeys firing flawlessly, with clean data and accurate triggers
    Customers receiving timely, relevant, value?driven communications across every stage
    Strong, consistent improvements in engagement and conversion metrics
    Well?configured marketing and CRM systems that the wider team trusts
    Salary description

    £35000.00 - £40000.00 per year

    Apply now

    Apply on the employer's website

    Apply now

    Apply on the employer's website


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