Business Analyst (within IT team)

Location: Cannock, Staffordshire (On-site)

Salary: £42,000-£45,000 plus benefits package

Summary:
We are seeking an experienced Business Analyst to join our IT team, supporting and enhancing logistics systems and processes. This is a key role focused on delivering technology-driven improvements across our supply chain operations, working closely with internal stakeholders and third-party logistics (3PL) providers.

Key Responsibilities:

Gather, analyse, and document business requirements across logistics and transport operations
Work closely with IT teams to translate business needs into functional specifications
Collaborate with 3PL providers to ensure seamless system integration and process alignment
Identify opportunities for process improvements and system enhancements
Lead and support projects from concept through to implementation and review
Conduct root cause analysis on system and operational issues, providing effective solutions
Support testing, deployment, and user training for new systems and upgrades
Ensure solutions align with business objectives and deliver measurable valueKey Skills/Experience:

Minimum 5 years' experience as a Business Analyst within a logistics or supply chain environment
Proven track record of delivering successful projects and process improvements
Strong experience working with 3PL providers and external partners
Excellent analytical and problem-solving skills
Ability to manage multiple stakeholders and communicate effectively at all levels
Experience with transport management systems (TMS), warehouse management systems (WMS),or similar platforms
Strong documentation skills and attention to detailProcessing Your Data

Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so.

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role