Are you passionate about making a difference in your community? Do you have a knack for resolving conflicts and ensuring a safe environment for all? If so, we have an exciting opportunity for you!
Position: Community Safety Officer
Location: Gateshead
Contract Type: Temporary
Working Pattern: Full Time
Division: Customer Service
Role Type: Hybrid
Why Join Us?
Our client is dedicated to providing a quality, victim-centered Community Safety service to both Social and Non-Social Housing, as well as Care and Support customers. Based just a 15-minute walk from MetroCentre train station, our office offers a vibrant atmosphere where your contributions truly matter.
Your Role:
As a Community Safety Officer, you will:
Manage a caseload with a victim-centered approach to ensure timely resolutions.
Provide clear and supportive Community Safety advice to customers, partners, and colleagues.
Progress legal actions as necessary, including liaising with solicitors and attending court.
Collaborate with frontline housing colleagues to enhance community engagement.
Utilize customer intelligence to promote tenancy sustainability.
Maintain accurate case records and ensure compliance with all statutory requirements.
Work flexibly and proactively to deliver outstanding service to customers.
What We're Looking For:
You should have:
A proven track record of delivering high-quality service in a housing environment.
Knowledge of anti-social behavior and housing legislation.
Experience in conflict resolution and problem-solving.
Excellent communication skills to engage effectively with a diverse customer base.
Strong stakeholder management abilities, both internal and external.
A calm demeanor under pressure and a flexible team player attitude.
Proficiency in Microsoft Office and excellent attention to detail.
Must have a full UK driving license and access to own vehicle
Desirable Qualifications:
Relevant qualifications in managing anti-social behavior are a plus!
Why You'll Love Working With Us:
Be part of a dynamic team committed to community safety.
Engage in meaningful work that directly impacts the lives of others.
Enjoy a supportive and collaborative work environment.
Opportunities for professional growth and development.
Ready to Make a Difference?
If you're enthusiastic about community safety and possess the skills we're looking for, we would love to hear from you! Apply now and become a vital part of our mission to create safer communities in Gateshead.
Apply Today!
Join us in making a positive impact. Your journey starts here!
Note: This position is temporary and full-time, requiring flexibility and a proactive approach to service delivery.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you
Salary description
£28.00 - £28.00 per hour