We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.
If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.
Work for Orbit. Believe in people.
The role
As a Transactional Assistant within Orbit, you will provide an excellent transaction processing and payment service to your customers and support the Transactional Services Management Team with day to day tasks. This will be an agile working role with generally two days on-site per week at our head office, Garden Court, in Coventry.
This role is part of Finance where you'll help us to invest more back into communities and design for strength.
What you'll achieve
Processing high quantities of data and all financial transactions and payments received within the Group, in accordance with agreed timetables and formats.
Download directly from Bankline the daily statements, process the payments in accordance with agreed timetables and formats
Investigating and correcting missing or mis-posted transactions, advising housing management staff as necessary
Establishing and maintaining great relationships with customers and councils, ensuring that you understand their needs and deadlines, specific to housing benefits.
Post standing orders to accounts by accessing the files through WinSCP and collecting account numbers of errors through Excel using VLOOKUP formulaWhat you'll bring
Essential skills
Educated to O-Level/GCSE Level or equivalent, including Mathematics and English
Ability to work on own initiative without supervision
Appropriate experience of Microsoft Excel
Good literacy skills and the ability to communicate clearly with customers
Attention to Detail
Experience in working in a transactional capacity.Why Orbit?
Choosing us means being rewarded in every sense.
Here’s what you can expect to enjoy with us.
A rewarding experience that works for you
We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.
A place to progress
From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.
For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.
A purpose to feel proud of
We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.
What brings us together is a passionate belief in progress and people.
Read more about the values and purpose that drive us on our careers website.
How we hire
We aim to make our hiring process simple and fair:
Online application
Interview(s)
Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check
Salary description
£25422.00 - £27836.00 per year