What’s the opportunity?
As part of the Retail team, you’ll be based within our store in Solihull in Solihull Retail Park welcoming customers in and talking to them about our gorgeous furniture.
This role would be working 24 hours per week over 3 days.
What does the role involve?
Welcome customers into the store and support them in finding the perfect piece of furniture for their home
Accurately complete customer orders and process finance applications
Accountable for delivering personal sales and KPIs
Work within the team to deliver a 5 star customer experience
Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
Continuously develop and maintain knowledge on all ScS products and services
Undertake, as required, other duties in keeping with the general nature of the role
What’s in it for you?
Hourly rate of £9.74- £12.21 with a realistic OTE of £30K pro rata per year.
In this store, our Retail Sales Advisors earn on average £800 - £1200 pro rata per month on top of their basic salary although there’s no limit on how much you can earn
Guaranteed commission of £400 pro rata per month in your first three months
Competitions and incentives
33 days holidays including bank holidays
Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
Colleague Discount
Long service awards
Enhanced Maternity, Paternity and Adoption Leave
Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
Virtual GP – Access to a GP service 24/7
Salary finance scheme
Pension Scheme
Death in Service
Life assurance
Who are we looking for?
The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important!
We’re looking for the following qualities
Sales driven with a passion for driving a 5 star customer experience
Experience within a customer facing role
A real people person – the ability to build strong relationships with our customers and colleagues
A team player
Flexibility to work shift patterns
Strong work ethic, resilient, self-starter and a can do attitude
Salary description
£9.74 - £12.21 per hour