Day Rate: £450- £535/day (Inside IR35)
Contract Length: 6 months
A leading organisation is seeking two experienced Technical Business Analysts with strong Workforce Management (WFM) expertise to support the delivery and optimisation of complex WFM solutions across a multi‑site environment.
This role requires candidates with genuine practice, process and system experience in Workforce Management - not HR/payroll-only backgrounds.
Key Responsibilities
Work closely with stakeholders, architects, engineers and delivery partners to define clear, testable business and technical requirements
Gather and document requirements through workshops, interviews and structured discovery
Produce user stories, functional specifications, process maps and acceptance criteria
Conduct detailed gap analysis, impact assessments and feasibility studies
Operate effectively within a matrix organisation with multiple business units and product teams
Actively participate in Agile ceremonies: sprint planning, backlog refinement, stand-ups, reviews and retrospectives
Partner closely with Product Owners and engineering teams to support iterative delivery
Support UAT planning, execution and defect management
Contribute to change management, business readiness and stakeholder communication
Promote data-driven decision‑making using analytics and reporting tools
Ensure compliance with regulatory, data privacy, cybersecurity and internal control requirementsEssential Experience
To be considered, candidates must have hands‑on WFM experience, including:
Scheduling & rostering
Time & attendance
Clocking systems and working hours rules
Experience with Workforce Management platforms such as:
Kronos / UKG
Workforce Software
Quinyx
Reflexis
SmartTime
Or equivalent WFM vendors/systems
Proven ability to work across practice, process and system change
Strong experience within large operational or multi‑site organisationsIdeal Background
Experience in sectors such as public services, logistics, transport, defence, contact centres, facilities management or similar
Ability to work confidently with both technical and non‑technical stakeholders
Strong communication, analytical and problem‑solving skills
Comfortable working in fast-paced Agile delivery environmentsIf you have the relevant experience for this role, please apply using the link provided
Salary description
£450.00 - £535.00 per day