Accountancy Practice Administrator

TPF Recruitment is recruiting on behalf of a well-established independent accountancy practice based in Ashford, Kent. The firm is known for providing high-quality accounting, tax, and advisory services to a diverse client base and is looking to strengthen its administrative team with a highly organised and proactive Administrator.

This is an excellent opportunity for someone with experience in an accountancy or tax practice environment who enjoys a varied administrative role and being at the heart of a professional office.

The Role

As an Administrator, you will play a key role in supporting the smooth running of the office and ensuring excellent service for clients. The position involves a wide range of administrative responsibilities across client onboarding, office operations, and internal processes.

Key Responsibilities

Front of House & Communication

Handling all incoming calls

Answering calls, directing enquiries, taking messages and actioning where appropriate

Meeting and greeting clients

Notifying security, arranging refreshments, and resetting the boardroom after meetings

Post Management

Managing all incoming and outgoing post

Client Onboarding

Supporting the onboarding of new clients

Updating and maintaining the firm’s CRM system

Producing basic reporting for internal self-audit and management meetings

Client Records

Managing the transfer of records

Handling professional clearance processes

Maintaining accurate client records

Mailbox Management

Co-managing three shared mailboxes

Administrative Processes

Assisting with maintaining and updating internal administrative processes

No Longer Acting (NLA)

Following and administering the NLA process

Office Housekeeping

Managing stationery and office groceries

Reporting building issues to the landlord

Liaising with the cleaning company

Team & Office Support

Assisting with organising staff meetings and events

Supporting ad-hoc projects and requests from the Senior Management Team

RequirementsRole Requirements

2–3 years’ experience within an accountancy or tax practice

Knowledge of Company Secretarial (CoSec) processes is advantageous

Strong organisational and administrative experience

Comfortable working in a fully office-based environment

BenefitsKey Attributes

The successful candidate will be:

Articulate with strong written and verbal communication skills

Highly organised with excellent attention to detail

Able to manage multiple tasks effectively

Confident and capable of working independently

A proactive problem solver

Calm and composed under pressure

Proficient in Microsoft Word and Excel (intermediate level)

Knowledge of PowerPoint would be beneficial

Please apply to the role or contact Luke Harrison on (url removed)