Distribution Quality Controller

RMS are seeking a Distibution Quality Controller to join our clients dedicated team. This is an excellent opportunity to join a dynamic operational team within a major automotive distribution environment. You will play a key role in ensuring vehicles meet quality standards and move efficiently through the network while working with a wide range of stakeholders across the UK and Europe.

Job Title: Distribution Quality Controller
Location: Solihull
Salary: Competitive Salary
Contract Type: 37.5 hours, Monday to Friday

About the Role:

We are seeking a proactive and organised Distribution Quality Controller to support the day-to-day management of vehicle damage and technical issues across UK and EU distribution networks.

Key Responsibilities:

Operational Issue Management:

Manage the shared team inbox and allocate queries to the relevant stakeholders.
Raise and maintain PVRs within D42, ensuring accurate updates from initial report through to repair completion.
Provide structured updates during weekly review meetings, escalating delays or issues where necessary.
Maintain logs relating to vehicle fuel requirements, boost starts and all rechargeables including special moves, repairs, tyres and transport costs.

Repair & Technical Coordination

Liaise with authorised repairers, ports, retailers and technical teams across the UK and EU.
Progress vehicle repairs through contracted partners and approved European repairers.
Arrange customs clearance where required.
Verify TQM completion and ensure accurate DOT code recording for all PVRs.
Ensure vehicle statuses and operational holds are correctly applied and communicated to stakeholders.

Damage Prevention & Quality Assurance

Monitor damage reports from key ports of exit to prevent affected vehicles being shipped to sensitive markets.
Request and manage operational holds where required, ensuring alignment with Technical Quality teams.
Conduct follow-up checks using DeGould systems for tyre or factory-related damage.

Reporting & Stakeholder Communication

Produce regular operational reports for stakeholders including vehicle status and market updates.
Follow up on quotations and coordinate special moves where vehicles cannot be transported by liable carriers.
Support ad hoc operational requests and stakeholder engagements as directed by the Technical Quality line manager.
About You:

Experience in logistics, automotive operations, supply chain, or technical coordination is desirable but not essential.
Excellent verbal and written communication skills.
Strong working knowledge of Microsoft Office, including Outlook, Teams and Excel.
Ability to work under pressure and escalate issues appropriately.
Strong organisational skills with the ability to manage multiple cases simultaneously.
If this sounds like position for you, please apply below or email across a CV directly to  – (url removed)  

RMS is an equal opportunities employer, if you have not been contacted within 7 days following your application, please accept this as you have not been successful on this occasion