Field Service Engineer

We are seeking a skilled and motivated Field Service Engineer to join one of our well-respected clients within the material handling sector. This is a field-based role ideal for an engineer who enjoys autonomy, problem-solving, and delivering excellent customer service.
Role Overview
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Service, maintain, and repair forklifts at customer sites
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Ensure equipment operates safely, efficiently, and reliably
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Represent the company professionally while working independently in the field
Key Responsibilities
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Carry out planned servicing and preventative maintenance in line with safety standards
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Diagnose and repair mechanical, electrical, and hydraulic faults
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Respond to breakdown calls, resolving issues quickly to minimise downtime
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Communicate clearly with customers, providing progress updates and equipment advice
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Complete accurate service reports and maintain detailed records of work and parts used
Skills & Experience
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Proven experience servicing and repairing forklifts or similar heavy equipment
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Strong understanding of mechanical, electrical, and hydraulic systems
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Confident fault-finding and problem-solving abilities
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Professional, customer-focused communication skills
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Ability to manage workload and priorities in a field-based environment
Desirable Experience
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Background in HGV maintenance or repair
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Transferable skills in mechanical, hydraulic, and electrical diagnostics
What’s On Offer
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Competitive salary with overtime opportunities
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Fully equipped service vehicle
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Ongoing training and career development
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Pension scheme and additional employee benefits
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Opportunity to work with a highly regarded organisation in the material handling industry