Customer Service Advisor - Full Time

Our well-established client based in the Tamworth area are currently recruiting for a Customer Service Advisor to join their team on a 12-week, temporary basis.
FULL TIME - Monday to Friday 37.5 hours per week on a rotating shift pattern on 8am - 4pm / 9am - 5pm / 10am - 6pm
This position is temporary for 12 weeks, with the potential for it to be extended.
Main duties include:
* Handle incoming telephone calls and assist customers with their enquiries.
* Arrange appointments and handle customer bookings.
* Deal with complaints and escalate if necessary.
* Data entry into company system.
* Place customer orders.
* Deal with a large volume of telephone calls.
The ideal candidate will:
* Have excellent communication skills.
* Be confident working within a busy call centre environment.
* Have excellent IT skills.
If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable