Client Manager

Position: Client Manager

Location: Worcestershire

Package: £45,000-£55,000, 25 days holiday plus BH, profit-related bonus

Working hours: Full time, Monday-Friday, including flexi-time policy

Role Overview

As a Client Manager, you will play a vital role in delivering proactive and client-focused accountancy services that go well beyond the numbers. This role is centred on building lasting, trusted relationships with owner-managed businesses while leading and developing a high-performing team.

You will be responsible for managing a diverse portfolio of clients, providing tailored business and tax advisory, and actively identifying opportunities to add value through additional services.

This role is perfectly suited for an ACA/ACCA qualified professional with proven experience in a client-facing practice environment and a strong appetite for business development and networking.

If you are a proactive leader looking for a dynamic culture where you can empower both your team and your clients to achieve their best, look no further.

Client Manager Job Responsibilities

Build and maintain strong, trusting relationships with clients through regular communication and empathetic support.
Deliver tailored business and tax advice that reflects each client's unique goals and needs.
Lead and develop your team through regular 1-to-1s, mentoring, and effective delegation to empower staff growth.
Proactively identify and present additional service opportunities to clients to provide added value.
Represent clients with HMRC, managing any investigations with care and diligence.
Drive business development by attending networking events, industry conferences, and creating content for social media.
Review team work to ensure total accuracy, compliance, and adherence to practice best practices.
Plan and monitor team workflows to ensure all internal and external deadlines are consistently met.

Client Manager Job Requirements

ACA/ACCA qualified (or equivalent) is preferred, with proven experience in a client-facing role.
Strong leadership and team management skills aligned with a collaborative company culture.
Exceptional client communication and relationship-building capabilities.
Excellent networking and business development abilities, including the capacity to develop and execute a growth plan.
Comprehensive knowledge of tax laws, accountancy practices, and modern software like Xero and Sage.
A proactive, solutions-oriented approach to handling client challenges.
Commitment to continuous learning and professional development.

Client Manager Salary & Benefits

Competitive Salary: Ranging from £45,000-£55,000 based on experience.
Generous Leave: Minimum 25 days holiday plus bank holidays, with additional loyalty days for long-term service.
Flexible Working: A balance of office and remote work tailored to your needs plus a flexi-time policy.
Financial Rewards: Firm-wide profit-related bonus scheme and free financial/mortgage advice.
Health & Wellbeing: 24/7 GP consultations, mental health resources, and an employee assistance program.
Growth & Culture: Structured career development and regular social activities for you and your family.Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

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