Schools Administrator

We are the independent charity that loves and looks after six of the most wonderful palaces in the world. The palaces are the setting for the stories that shape us all, and we’re bringing them to people in ways that mean more to them. We want everyone to find themselves in the spaces and stories we share.

Home Palace: Hampton Court Palace
Salary: £28,909. Please note this salary is subject to the April 2026 pay review.
Days/Hours of work: 36 hours over 5 working days

The role
As a Schools Administrator within the Schools National Programmes & Outreach team, you will play a vital part in delivering inspiring learning experiences for teachers and pupils across the UK. Your role will be central to the smooth running of our national programmes and outreach initiatives, ensuring teachers receive excellent customer service and efficient administrative support.

You will contribute to several exciting national projects, including:
•    Large-scale national outreach programme for primary schools
•    Schools Access Fund
•    Inspiring History Teaching Awards
•    Other national and outreach projects, including SEND-focused initiatives
•    Teacher familiarisation sessions and CPD opportunities

Benefits include:
•    Hybrid working
•    Enhanced holiday entitlement
•    Generous Employers Pension Contributions (up to 11%)
•    Annual Pay reviews & Bonuses
•    Critical Illness Cover & Life Assurance
•    Family friendly policies and benefits
•    Staff discounts and free entry to all palaces.

What we are looking for
We are seeking candidates who possess:
•    Proven experience in a busy customer-facing role and a commitment to excellent service.
•    Strong organisational skills and the ability to manage multiple inboxes and administrative processes.
•    Excellent written and verbal communication skills, with a strong standard of English.
•    Confidence using Microsoft Office and digital systems.
•    Experience with administrative or finance-related tasks such as raising invoices or managing payments (or willingness to develop this skill).
•    Ability to work flexibly and respond to changing programme needs.
•    A genuine interest in supporting schools and national learning initiatives.

Experience in an education, heritage or cultural environment is desirable, as is familiarity with safeguarding and GDPR responsibilities.

This position involves occasional work with young people and is therefore subject to an enhanced Disclosure and Barring Service (DBS) check.   
    
Closing date: 12th April 2026
Interviews: 21st April 2026

Historic Royal Palaces is an equal opportunities employer and truly values a diverse workforce.  Applications are welcome from candidates regardless of their background.

We are also committed to high quality Safeguarding practices and to ensure everyone is kept safe in our palaces. We have procedures in place to ensure this commitment is delivered and will deal firmly and swiftly with anyone representing our charity who does not meet our required standards.

You may have experience of the following: Education Administrator, Learning Programmes Administrator, Schools Programme Assistant, Education Support Officer, Outreach Administration Coordinator, Learning and Engagement Administrator, Programme Support Officer, Administrative Coordinator, Customer Services Administrator (Education), Heritage Education Administrator, and Schools Services Coordinator.

REF-(Apply online only)