Location: West London
Salary: £34,000 + up to £5,000 performance-related bonus
Job Type: Temporary / Temp-to-Perm / Permanent]
We are currently seeking a highly organised and customer-focused individual with Fleet and Motor Industry experience to join our Corporate Team as a Customer Service / Fleet Operations Coordinator. This is an excellent opportunity for someone who takes pride in delivering exceptional service and building strong, lasting relationships with customers and partners.
Fleet Operations Coordinator-Key Responsibilities:
Build and maintain strong relationships with FN50 Lease Company partners, delivering a consistently high level of customer service
Manage day-to-day operations including Delivery Offering, Delivery Booking, CSI, Delivery Reconciliation, and Customer Demonstration Requests
Support the Fleet Operations Manager in producing daily SLA performance reports
Work closely with OEM partners to ensure the highest standards of service delivery
Maintain up-to-date product knowledge to confidently respond to customer queries
Collaborate effectively within a team environment, contributing to a “One Team” approach
Prioritise workload, manage time efficiently, and meet deadlines consistently
Fleet Operations Coordinator-About You:
Strong customer service skills with a relationship-focused mindset
Excellent communication and administrative abilities
High attention to detail and strong organisational skills
Ability to manage multiple tasks and work under pressure
A proactive and team-oriented attitude
Previous experience within the fleet or motor industry is advantageous but not essential.
Fleet Operations Coordinator- What’s on Offer:
Competitive basic salary of £34,000
Performance-related bonus of up to £5,000
Opportunity for the role to become permanent
Supportive team environment with opportunities for development
If you’re a motivated individual who thrives in a fast-paced environment and is passionate about delivering outstanding customer service, we’d love to hear from you.
Apply now to be part of a dynamic and growing team
Salary description
£34000.00 - £34000.00 per year