Commercial Sales Manager

Commercial Sales Manager (Logistics Industry)

Full time, permanent position

Location - Mostly remote but expected to be in office minimum once a week

Working hours: Monday – Friday, 08:30am - 05:30pm.

Our client (A global 3rd Party Logistics Provider) are seeking an experienced Commercial Sales Manager to join our client's growing Sales Team. The ideal candidate will be a highly driven and commercially astute sales professional with a proven track record of delivering sustained revenue growth within the ecommerce, fulfilment, or logistics sectors. They will bring strong experience in both new business development and account management, with the ability to identify and capitalise on opportunities across B2B and B2C markets. Confident in building and maintaining senior stakeholder relationships, they will combine excellent negotiation and communication skills with a proactive, solutions-focused approach. This individual will thrive in a fast-paced environment, demonstrating ownership, strategic thinking, and the ability to manage multiple commercial priorities, while consistently delivering against ambitious targets and driving long-term business growth.

You'll be responsible for:

Over achieving revenue and profit targets for all accounts

Promote all services offered by our client

Source new clients through cold calling

Achieve new monthly business targets & KPI’s within contract term

Driving growth of the business through new customers and enhanced offerings from existing customers

Maintaining and recording accurate data within the CRM on a daily/weekly basis

Producing annual Account Plans for nominated accounts

Managing the customer contracts / SLAs

Ensuring that the appropriate KPI measures are in place to ensure we meet our contract / SLA customer commitments and to enable internal monitoring of the customer’s performance against the Account plan

Introduce (as appropriate) the full range of our client's propositions to customers

Build and maintain strong and long-lasting relationships with all customers

Effectively communicate with the customers to drive both continued revenue, profit growth and increased engagement

Working closely and collaboratively with internal stakeholders to ensure seamless service delivery and KPI adherence

Establishing key contacts, relationships and connections across the wider sector

Developing a deep understanding of the customers’ business including group and extended opportunities, competitive influences on the business, networking opportunities and customer competitors where our client could seize a marketing opportunity

Ensuring customers are aware of the latest logistics solutions to drive efficiencies, grow the business and maximise potential

Being the advocate for their client's needs within specific resource constraints

Identifying cross-functional service/product opportunities

Produce weekly sales reports and figures.

Overall purpose & scope of the position:

Over achieve revenue and profit targets.

Focus but not restricted to, ecommerce/fulfilment clients

Be a project leader

Win new accounts

Driving growth and development of the business through key accounts

Take ownership and coordinate the management processes in line with the business and customers’ requirements

Forward planning for future requirements

Review and develop processes to help standardise, minimise waste and increase efficiency

Manage project activity within the customers

Develop systems to promote transparency within the department and reporting

Take a proactive approach in reducing costs and improving efficiency

Keeping the teams and the business well informed

The successful candidate will have the following key skills and experience:

Demonstrate strong achievements within ecommerce, fulfilment, and logistics sales (B2B & B2C),

Bring at least 5 years of continued experience in international and domestic markets.

Thorough understanding of carrier networks.

Proven record of achieving revenue and profit targets

Proven ability to grow accounts within the ecommerce market place through increased engagement and identifying opportunities

New business success

Excellent negotiating skills

Create your own leads and maintain a full weekly diary

A dynamic, pro-active approach to working with customers, quickly addressing their needs and ensuring any issues and challenges are resolved swiftly

A proven ability to put the customer’s requirements at the heart of what our client do, striving to deliver high quality customer service at all times

Strong understanding of B2B & B2C and working collaboratively across functions to achieve success

Demonstrable ability to communicate, present and influence credibly and effectively at all levels of organisations

Track record of managing multiple commercial processes (budgets, contract renegotiation, KPI measurement), forecasting precisely, and identifying the solutions we can offer resulting in a positive commercial outcome for our client and their customers

Full Clean Driving License

Company benefits:

25 days holiday plus bank holidays with option to purchase up to an additional 5 days.

Basic salary plus car allowance

Relevant company backgrounds may include:

DHL Ecommerce, The Hut Group, James & James, Pro Carrier, ShipBob, Huboo,

Or other 3PL fulfilment providers.

The successful candidate will preferably be based in the Midlands or Northwest. This position may include requirements to travel in the UK and abroad.

If you're an experienced Commercial Sales Manager within the Logistics Industry, with a passion for B2B & B2C within the international and domestic markets, please apply with a copy of your CV. We'd love to hear from you