Cheltenham | £30,000 - £35,000 | Full time, Monday to Friday
We are currently recruiting on behalf of a well-established and reputable independent automotive business in Cheltenham. Due to continued growth, they are looking to appoint a professional and customer focused Service Advisor to join their team.
This is an excellent opportunity to join a busy and friendly workshop environment where customer service and quality workmanship are a priority.
The Role
As a Service Advisor, you will act as the main point of contact for customers, ensuring a smooth journey from initial enquiry through to vehicle collection.
Key responsibilities include:
. Greeting customers and handling enquiries both in person and over the phone
. Booking vehicles in for servicing, repairs and MOTs
. Liaising with technicians to provide updates on progress
. Preparing job cards and maintaining accurate records
. Clearly explaining work required and associated costs
. Managing invoicing and processing payments
. Delivering a high level of customer service at all times
About You
. Previous experience in a Service Advisor or similar automotive role is preferred but not essential
. Strong communication and organisational skills
. A professional and approachable manner
. Ability to work in a fast paced environment
. Good IT and administrative skills
. A genuine interest in the automotive industry
What's on Offer
. £30,000 - £35,000 salary depending on experience
. Supportive and established team environment
. Long term career opportunity within a growing business
. Ongoing training and development
If you are looking for your next opportunity within the automotive sector and enjoy working in a customer focused role, we would like to hear from you.
How to Apply:
. Apply now, and a member of the Workforce team will be in touch to schedule your assessment and get you on the road!
. Or simply call or email on: P: (phone number removed) M: (phone number removed)
E: (url removed)
Salary description
£30000.00 - £35000.00 per year