Income Manager

Your new company
A well‑established Housing Association is seeking an experienced Income Manager to join their team on a temporary basis. This is an excellent opportunity for an income specialist who thrives in a supportive and flexible environment and is looking for an immediate interim role.

Your new role
You will play a key role in leading and supporting income‑related services, ensuring the effective management of rent accounts, arrears, and customer support. The ideal candidate will bring strong housing sector experience and the confidence to step into a busy operational environment quickly.

Oversee and support income management activities within the housing team
Ensure effective arrears management and compliance with policies
Provide guidance, leadership, and support to officers (line management experience preferred but not essential)
Work collaboratively across teams to support tenants and sustain tenancies
Use sector‑specific systems to manage caseloads (Homemaster experience preferred)What you'll need to succeed

Background as an Income Officer, Housing Officer, Income Manager, or similar
Strong understanding of arrears management and tenancy sustainment
Experience using Homemaster (desirable)
Confident communicator with strong decision‑making skills
Comfortable working in a hybrid environment
Able to start at short noticeWhat you'll get in return

Month‑to‑month rolling interim position
Flexible hybrid working (3 days from home / 2 in the office)
Supportive, collaborative team culture
Opportunity to make a real impact in a respected housing organisationWhat you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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