Workshop Controller
Location: Guildford
Salary: £39,000 – £45,000 Basic | £48,000 – £52,000+ OTE
Hours: Monday–Friday + Saturday rota
🧾 The Role
We are recruiting for an experienced Workshop Controller to join a busy and high-performing dealership in Guildford.
This is a key position within the aftersales team, responsible for ensuring the workshop runs efficiently, maximising productivity while maintaining high standards of quality and customer satisfaction.
🔧 Key Responsibilities
- Control and allocate work to Technicians to maximise efficiency
- Monitor and drive workshop productivity and utilisation
- Ensure all work is completed to manufacturer and company standards
- Liaise between the Service Advisors and workshop team
- Support Technicians with technical queries and job prioritisation
- Manage WIP (Work in Progress) and workshop loading
- Maintain high levels of quality control and customer satisfaction (CSI)
- Assist in mentoring and developing the workshop team
✅ Requirements
- Previous experience as a Workshop Controller / Senior Technician
- Strong understanding of workshop operations and processes
- Excellent organisational and leadership skills
- Ability to work in a fast-paced dealership environment
- Strong communication skills
- Full UK driving licence
💰 Package & Benefits
- £39k–£45k basic depending on experience
- £48k–£52k+ realistic OTE
- Bonus scheme based on performance and efficiency
- Manufacturer training & development
- Career progression opportunities
- Pension & staff benefits