Are you ready to make a significant impact in a vibrant and family-run organisation? We currently have an exciting opportunity for an Internal Salesperson to join our client, a leader in the industry based in Essex. If you’re passionate about sales and customer service, this role is perfect for you!
What You’ll Do:
- Process customer orders swiftly and efficiently, ensuring a smooth experience.
- Convert sales enquiries into orders by understanding customer needs and providing tailored solutions.
- Handle sales enquiries and queries with urgency and accuracy to ensure Total Customer Satisfaction.
- Offer alternatives when products are out of stock, showcasing range extensions.
- Collaborate with the Sales Manager on prospecting tasks to identify new opportunities.
- Work as part of a cohesive team, ensuring ample phone coverage before leaving your workstation.
- Provide competitive quotes while maximising profit, and maintain daily updates on quotes.
- Liaise with Accounts regarding credit limits and with Purchasing and Transport about deliveries.
- Cultivate strong relationships with both existing and new customers.
- Respond to all inbound calls and emails promptly, aiming for an 80% response rate in under 5 seconds.
- Maintain a daily back-order report, keeping customers informed of delivery times.
Who You Are:
- Experienced in a similar role, preferably in a Builders’ Merchant environment, selling products rather than services.
- A driven and resilient attitude, coupled with a friendly personality that shines through in your interactions.
Why Join Us?
Excellent Salary: We believe in rewarding our team members for their hard work.
Free Parking: Enjoy the convenience of free parking while you work.
This is a permanent, full-time position where your contributions will be valued and recognised. You'll be part of a dynamic team that thrives on collaboration and success!
If you are excited about the opportunity to drive sales and enhance customer relationships, we want to hear from you!
Ready to Take the Next Step?
Apply today and become an integral part of a thriving organisation! Your future starts here!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.