Company Description
Seiko UK Limited, a wholly owned subsidiary of Seiko Watch Corporation, has operated from its Head Office Maidenhead since 1985. The company is responsible for the sales, marketing, service, and repair of Grand Seiko, Seiko, Lorus watches, and Seiko clocks within the UK and Ireland. Seiko Watch Corporation, established in 1881, is renowned for its world-leading watch brands and in-house manufacturing capabilities, pioneering various watchmaking advancements. Seiko UK also includes Seiko Timing Services, a global leader in sports timing technology and a long-standing timekeeping partner to World Athletics. Seiko's innovation and dedication to excellence in timekeeping are reflected in its diverse and highly coveted timepiece collections.
Role Description
This is a full-time office based role for a Sales Administrator. The Sales Administrator will be responsible for providing high quality and prompt administrative support to the Planning & Sales teams. The ideal candidate should be skilled at an intermediate level in Excel - pivot tables, vlookups and handling large data tables. The role plays a vital part in ensuring smooth internal operations and exceptional service to clients.
MAIN TASKS:
- Supporting the planning team with administrative tasks.
- Providing support to the National Account Managers (NAMs) & Field Sales Executives where necessary, checking availability of stock and working with retailer merchandising teams to manage orders.
- Maintain the SAP system and carry out all administrative tasks, as well as raising and maintaining sales orders for Seiko & Grand Seiko products.
- Working in conjunction with distribution and warehouse teams, ensuring orders are dispatched as requested.
- Arranging sample dispatch via courier to the next destination based on sample schedule.
- Be a point of contact for customers for general enquiries such as stock availability, order status, etc.
- To assist marketing with updating product schedule file, ensuring information provided on new products is the latest.
- To assist sales and marketing projects as required such as retail incentives and new display projects as required.
- To deal with any sales-related post and distribute accordingly.
- Take full responsibility for the administration of all national accounts.
- To assist with Staff Sales.
- To assist with other duties as necessary and provide relief cover as required.
KEY MEASURES:
· Accuracy and attention to detail
· Data integrity
· Timeliness and quality of support
· Proactive approach and use of initiative
SKILLS, QUALIFICATIONS & EXPERIENCE
- Excellent organisational and administrative skills. Attention to detail skills to ensure accurate data management and efficient workflow
- Very strong Excel skills (comfortable with pivot tables, vlookups and handling large data tables).
- Sound numerical skills
- Excellent communication skills, ability to work independently and collaborate with cross-functional teams
- Proficiency in relevant software, including Word and Outlook
- Operational experience of SAP advantageous but not essential
- Demonstration of being able to deliver to agreed timescales
- Results orientated, with proven experience in a similar role.
- Knowledge of retail operational environment advantageous but not essential
- Knowledge & experience of the watch or luxury goods industry is an advantage
Competitive Salary
Job Type: Full-time, Permanent
This is an office based role so applicants must be able to commute to Maidenhead.
Benefits:
- Company pension
- Life insurance
- Private dental insurance
- Private medical insurance
- Company Sick pay
- 25 days holiday plus Bank Holidays
- Holiday Purchase Scheme
- Paid Volunteering Days
- Christmas Office Closure
- EV Car Scheme
- Cycle to work scheme
- Employee discount
- Enhanced maternity/paternity leave
- Free flu jabs
- Health & wellbeing programme
- Free On-site parking at HO
Please apply via LinkedIn or contact hr@seiko.co.uk