We are recruiting for a Goods Inwards & Parts Person to assist the Parts department at our Dartford branch, based in Kent.
Role Purpose
Reporting to the Parts & Retail Manager, you will be responsible for the smooth day-to-day operation of the goods inward area and all parts and showroom-related deliveries. Alongside this, you will support retail sales within the showroom, including Parts, Hardware, Clothing, and Groundcare Machinery. You’ll play a key role in delivering excellent customer service, responding to customer enquiries about our products and services both face-to-face and over the telephone.
Essential Skills & Experience
- Knowledge of, or an interest in, general machinery (beneficial but not essential)
- Comfortable working in a busy environment and able to cope under pressure
- Strong communication skills – face-to-face, telephone, email, and written
- Previous retail or showroom experience (desirable)
- General computer skills, including email and internet use
- Ability to support internal workshop technicians with parts identification
- Good numeracy and literacy skills
- Smart and presentable appearance
- High level of attention to detail, particularly when handling cash, cheque, and card payments
- A team player who can also work confidently on their own
- Full UK driving licence
- Good general level of health and fitness
Key Responsibilities
• Goods receiving and distribution of orders
• Transfer of stock into stores and showroom
• Unpacking branch bins and processing supplier deliveries
• Loading and unloading of internal delivery lorries
• Managing customer delivery and collection shelving
• Stock checking as required
• Managing and maintaining showroom stock levels
• Providing efficient, friendly, and professional customer service at all times
Additional Information:
Location: Dartford, Kent DA4 9HQ
Start Date: Immediate, but subject to candidate notice period
Hours: 39 hours per week – 8am to 5pm Monday to Thursday, 8am to 4pm Friday (1-hour unpaid lunch) Saturdays as per rota. Overtime paid at time and a half on completion of 39 hours Monday to Friday.
Contract: Permanent, Full time, Hourly Paid
Salary: £Competitive, depending on experience
Benefits: 32 days annual leave including bank holidays, Company Sick Pay Scheme,
Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab, Wellbeing Focus Group, Staff Discount in Country Stores and Life Assurance Cover (2 x salary)