Are you an experienced HR professional who thrives in a fast‑paced, people‑centric retail environment? This is an exciting opportunity to join a growing organisation at a pivotal moment of transformation, supporting stores across the UK as they integrate a major new retail partnership.
As an HR Generalist, you’ll work closely with operational leaders to elevate the colleague experience, strengthen performance, and embed a culture of engagement across a diverse, multi‑site retail network. You’ll be a trusted advisor, a coach, and a champion for great people practices.
What you’ll be doing
• Acting as the first point of contact for HR advice across retail and head office teams
• Supporting the full employee lifecycle: onboarding, probation, performance, development and wellbeing
• Guiding managers through employee relations matters, including investigations, disciplinaries, grievances and absence
• Coaching leaders to build capability, drive performance and foster a positive culture
• Supporting reward, recognition and engagement initiatives
• Ensuring compliance with employment law and HR best practice
• Partnering with L&D colleagues to deliver strong induction and development pathways
• Maintaining accurate HR records and supporting ad‑hoc projects
What you’ll bring
• HR experience in a multi‑site retail or customer‑facing environment
• Confidence managing complex ER cases
• Strong relationship‑building skills across field and head office teams
• A proactive, solutions‑focused mindset with the ability to work autonomously
What’s on offer
A competitive salary, annual bonus, pension, life assurance, healthcare cash plan, wellbeing support, employee discounts and access to extensive learning and development opportunities - plus the chance to make a meaningful impact during a period of significant growth and change.
If you’re energised by partnering with leaders and shaping a great colleague experience, we’d love to hear from you.