Location: NW London (Regional patch, field‑based with hybrid/agile working)
Contract: Permanent
Driving licence required
About the Role
We're looking for an experienced Property Surveyor to take ownership of complex building diagnostics, damp & mould cases, disrepair, and a wide range of repair and replacement works from first inspection through to completion. This is a varied, autonomous role covering a regional patch, where you'll provide expert technical guidance, building pathology insight, and end‑to‑end case management. You'll work closely with customers, contractors, legal partners and internal teams to ensure every case is handled professionally, accurately and in line with regulatory, technical and safety standards.
Key Responsibilities
In this role, you will:
Diagnose and manage property defects, disrepair, damp & mould cases and larger or complex works.
Lead on building pathology assessments and produce high‑quality technical reports, including Scott Schedules where needed.
Manage pre, post and in‑progress inspections ensuring works are completed to agreed standards, policies and legal obligations.
Liaise with customers, delivery partners, colleagues, and, on occasion, legal professionals to resolve issues and progress cases.
Review home improvement requests, party wall matters, adaptation requests, and ensure asset protection.
Support technical decision-making around planned works, replacements and component improvements.
Work with voids colleagues to scope and agree work specifications aligned with letting standards.
Ensure all work complies with H&S legislation, internal policies, building regulations and best practice.
What We're Looking For
Skills & Experience
Strong experience diagnosing building defects, damp & mould, and property disrepair.
Knowledge of housing‑related regulation and legal frameworks, including Disrepair Protocol.
Experience producing detailed inspection and technical reports.
Surveying qualification or clear progression toward professional competency.
Excellent communication, stakeholder management and customer‑facing skills.
Ability to manage a busy, varied caseload across a regional patch.
Confident with ICT systems and digital tools used in property and case management.You'll also bring:
A strong grasp of building pathology and the ability to translate findings into clear actions.
A proactive approach to problem-solving and safety.
A commitment to high‑quality service and continuous improvement.What you will get in return:
28 days annual leave plus bank holidaysIn addition to annual leave, a 'belief day' is to be taken at a time of your choosing.
2 paid voluntary days to support your community
Flexibility to buy and sell 5 days leave each year
Life assurance covers 3 x your salary.
Health cash plan scheme for your everyday healthcare needs
Enhanced pension with matched contributions up to a maximum of 9% contribution
Tenancy deposit - interest free loan to help with rental deposits
Cycle to Work scheme
Employee assistance programme
Season ticket loan
Access to extensive online training
Tenancy Deposits to assist colleagues with rental deposits
Why Apply?
This is an opportunity to play a pivotal role in improving property quality, safety and customer experience across a diverse regional estate. If you enjoy diagnosing complex building issues, taking ownership of cases, and influencing long-term asset standards, this role offers meaningful impact and genuine professional autonomy.
Please contact for more information, or click apply now!
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Salary description
£49526.00 - £52132.00 per year