HOTEL THE NOBLEMEN
In May 2021 Hotel The Noblemen opened its doors. Located in a monumental canal house on the Leidsegracht, this fully renovated luxury boutique hotel boasts 13 unique guest rooms and a spa facility.
Explorers, inventors, philosophers, doctors and artists - each one of the 13 distinctive rooms represent a great Nobleman of The Dutch 17th Century. With its luxury interior and prime location, Hotel The Noblemen is the ultimate luxury boutique hotel of today, with a soul fueled by the history of yesterday.
We are looking for a Fulltime Operations Ambassador, who is able to perform in many different positions. It is a very flexible position in a small boutique design hotel with a young but powerful team.
JOB DESCRIPTION
We are looking for someone to assist us in all aspects of the hotel operations – check in, check out, breakfast, guest relations, concierge and more. You will be the main point of contact with the guest; helping to create the ultimate luxury experience. You will work in a young and dynamic team and be part of a newly opened hotel – meaning you will have the chance to help shape the evolution of the guest experience through your input.
TASKS WILL INCLUDE
• Front Office
o Conducting check in and check out with MEWS PMS system
o Concierge: recommending restaurant/activities for guests – help to plan their days
o Guest relations: in-room set ups and personalized gifts for special occasions
o Address guest requests, questions and complaints
• F&B
o Preparing and serving breakfast for our room service breakfast experience
o Responding to and serving in-room drink/snack orders
• Spa
o Make reservations for our Spa Facility
o Preparing the Spa for our guests
• Housekeeping
o Supervising role of checking the rooms after cleaning and making final adjustments to ensure perfect cleanliness
o In really busy periods, helping out with Housekeeping duties
QUALIFICATIONS
• Strong experience within hospitality
• Fluent in English, other languages are a plus
• Attention to detail
• Guest oriented
• Team player
GENERAL DETAILS
• 38 hour contract (part-time contract with fixed hours could also be discussed)
• 5 shifts a week including both weekdays as weekends
• A salary in line with market rates will be discussed based on experience
QUALIFICATIONS
• Strong experience within hospitality (horeca)
• Fluent in English, other languages are a plus
• Attention to detail
• Guest oriented
• Team player