Operations & Events Internship | Amsterdam Light Festival | Amsterdam | MBO/HBO/University

What will you do?

As an Operations & Events Intern, you will help ensure that our daily cruises run smoothly. You will support the Operations team both in the office and on the quay, with a focus on the Amsterdam Light Festival. This is one of the busiest periods of the year. Your tasks will include assisting with planning, coordinating departing boats and guiding guests during boarding. Together with your colleagues, you will help ensure everything runs smoothly and guests have a great experience. Your internship will be varied, combining organisational tasks with a hands-on approach.
What will you learn?

• Assist with the preparation and execution of the Amsterdam Light Festival;
• Support planning, scheduling and administrative tasks;
• Welcome guests, assist with boarding and coordinate queues on the quay;
• Maintain contact with planners, duty managers, hosts, skippers and harbour partners;
• Maintain checklists and records, and process operational data;
• Contribute to projects and improvements within Operations.

Practical information

• Start date: As soon as possible;
• Duration: 3 to 6 months;
• Type of internship: Work placement;
• Working hours: A combination of office hours and operational shifts. Availability in the evenings and at weekends is required;
• Internship allowance: €500 per month;
• Location: Our office in the heart of Amsterdam and the quay.

What we offer

• A varied work placement where you gain experience in both organisational and practical tasks;
• The opportunity to be involved in Amsterdam Light Festival cruises and get a unique behind-the-scenes look at one of Amsterdam's largest cruise operations;
• A centrally located office, approximately a 15-minute walk from Amsterdam Central Station;
• Legendary Friday afternoon drinks, sports activities and company parties;
• A delicious catered lunch at the office;
• A 25% staff discount on cruises and other activities within Flagship Holding.

Requirement

• Currently enrolled in an MBO, HBO or university programme in operations, events, hospitality, tourism or business administration;
• A reliable, practical and guest-oriented attitude;
• The ability to stay calm under pressure and adapt to changing tasks;
• Good command of English; knowledge of Dutch is an advantage;
• Availability during the Amsterdam Light Festival (ALF), including evenings and weekends.

Over Flagship Amsterdam

Flagship Amsterdam is een snelgroeiende rederij in het hart van Amsterdam. Wat in 2017 begon met drie boten, is inmiddels uitgegroeid tot een vloot van meer dan 70 boten, en we groeien nog steeds elke dag verder! Jaarlijks verwelkomen we gasten uit meer dan 55 verschillende landen, en we varen het hele jaar door. Dit doen we met een gedreven en ambitieus team van meer dan 800 (seizoensgebonden) medewerkers.

Maar Flagship is meer dan alleen rondvaarten. Vanuit dezelfde energie bouwen we aan verschillende concepten die allemaal draaien om beleving, gastvrijheid en de stad Amsterdam. Zo ontdek je de stad op de fiets met Flagship Bike Tours, proef je de sfeer bij Flagship Waffle Experience Amsterdam, en werken we bij Shipyard aan creatieve projecten op en rond het water. Daarnaast hebben we labels zoals Voyage Amsterdam, Captain Jack en Aemstelland, elk met hun eigen stijl en doelgroep. Samen vormen ze één organisatie, maar met verschillende manieren om mensen de stad te laten ervaren.