Customers
- I ensure a multidimensional approach to steering the business with customers in focus by all the information and tools available, such as ICSS and Brand Capital report etc.
- I look at the store through the eyes of the customers during the store tour together with commercial teams, to interact with customers and co-workers to understand the store situation.
Commercial
- I understand the store range and commercial priorities so as to support and contribute to the commercial agenda.
- I work with the store team by supporting and challenging them to ensure the business growth with sustained profitability.
- I seek and identify business opportunities and encourage take quick actions which will grow sales and improve gross profit.
- I use store performance benchmarking reports to identify proven solutions and secure the effective implementation of tools, working methods and best practice.
People
- I work together, share knowledge and show understanding of each other’s responsibilities across all areas in order to achieve store objectives.
- I am responsible for the competence development of the BN team and support their growth and career development.
- I set clear goals and expectations and make time to follow up with team members.
Financial
- I am responsible for the store yearly financial budget/ bi-monthly financial forecast and communicating the goals to related parties in the store and SO BN.
- I am responsible for securing that the store costs are in line with goals by highlighting deviations and potentials to support the management team to take corresponding actions.
- I drive the follow-up process to ensure store focus on delivering the business plan.
- I proactively work to develop the Scenario Plans and ensure these scenarios are well documented, realistic and communicated.
Operations
- I ensure the managers understand and agree on expectations and standards within their teams regarding ASR & local routines and regular follow ups.
- I am responsible for accurate administration in accordance with the legal framework and the IKEA financial rules.
- I ensure the store is in-line with IKEA standards and have the appropriate approved tools in place to maximise productivity and efficiency
Previous management experience in a financial/commercial role with proven strong analytical and numerical skills
Ambassador for IKEA, working in a way which reflects the IKEA values
A thorough understanding of the profit and loss and the key performance measurements that we use to plan, follow up and steer the business
Proven record of consistency meeting agreed budgets and goals, working on plans over a number of years. Setting and implementing action plans and providing clear direction and following up goals
Ability to engage a receiver by creating a passion for our plans.
Ability to inspire others to see possibilities
Knowledge of the IKEA Concept, including our vision and business idea, IKEA culture and values, and how we create our business advantages
Ability to use common sense and take objective decisions based on analysis of available information
Ability to communicate confidently and clearly in English – verbal and written MS Office literate
你的工作职责To navigate the growth of IKEA and steer the business towards sustained long term profitability by:
- Being driven by the IKEA Business Idea, culture and values, with a focus on sustainable profitability.
- Being a pro active trustworthy partner taking a multidimensional view in becoming the leader in life at home.
- Identifying and evaluating business opportunities to enable IKEA organisations to make optimum decisions.
- Initiating and supporting the development of new ways of working, with focus on simplicity.
- Providing relevant and user friendly business information standardised for all IKEA organisations.
There is always room for improvement, and in our team we make sure to constantly make every part of the IKEA value chain better. We’re a diverse bunch of people who love to get involved in a variety of projects, initiatives, touchpoints and processes to create long-term value and to make IKEA accessible to more of the many people.