Our team within IKEA
Your strong sales and leadership performance, commercial mindset, and high energy approach will be the key to optimising sales performance and building a high performing team in this integral role at the IKEA Tempe store.
This is a unique opportunity for an ambitious and results-driven professional to make a meaningful impact, deliver strong results, and have genuine pathways for career progression.
What you need to know
Working at IKEA has its benefits and rewards:
- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Bonus programme (where eligible)
- Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
About this work area
As Shop Manager (Shopkeeper) your responsibilities will include:
- Driving sales and profitability for your home furnishing departments by taking full commercial ownership of your range and executing IKEA priorities with pace and precision.
- Developing deep insight into the product range, customer behaviour, and local market trends, and proactively acting on commercial opportunities and customer feedback.
- Leading from the front - working alongside your team on the shop floor to coach, mentor, and build capability, while actively developing future leaders.
- Creating highly commercial, inspiring, and easy-to-shop environments that bring the IKEA concept to life for customers.
- Translating broader IKEA strategies into clear, actionable goals for your team to build a high-performance culture and deliver measurable results.
- Owning sales steering, forecasting, and performance follow-up, and making timely adjustments to consistently achieve and exceed targets.
As Shop Manager (Shopkeeper) you are:
- A commercially driven leader with experience delivering and executing strategic activity plans that enable sustainable, long-term growth in an omnichannel retail environment.
- Highly customer-focused, with a strong interest in home furnishings and the ability to quickly build deep knowledge of market trends and product range to maximise opportunities.
- Passionate about people leadership, experienced in building high-performing teams, developing talent, and creating strong succession pipelines.
- An effective collaborator and influencer, confident in engaging stakeholders across functions and communicating clearly at all levels.
- Adaptable and resilient, with proven experience leading teams through change and continuous improvement.
- A clear, inclusive, and inspiring communicator who leads with authenticity and builds trust through strong values and behaviours.
- A senior leader who drives business outcomes through people, balancing pace, simplicity, and flexibility to make things happen.
- Results-oriented, with a strong track record of delivering both short- and long-term plans and consistently achieving performance goals.
To be considered for this role experience in the following is essential:
- A minimum of three years of leadership experience within a high-volume commercial environment (Department or Store Manager, Key Account Manager, B2B or B2C Sales Leader or similar), with a proven track record of delivering sales growth and profitability.
- Experience building a high performing team, leading performance, development, competence building, and securing succession for leadership/specialist roles.