At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.
What you'll need to have
Working at IKEA has its benefits and rewards:
- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Free Co-worker parking
- Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
- Bonus programme (where eligible)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
About this work area
As Shopkeeper your responsibilities will include, but are not limited to:
- Optimising sales and profitability by taking ownership of the range and actively promoting the IKEA commercial priorities and volume commitments.
- Acting quickly on commercial opportunities and customer feedback, as well as keeping an active eye on competition, supply and performance analysis.
- Ensuring that the shop is in excellent shape and fully stocked at all times so that customers can make a buying decision on their own.
- Creating an environment of trust by encouraging open, constructive, honest, two-way feedback with your team and other colleagues while providing an inspiring and motivating direction for co-workers and engaging them fully in the IKEA objectives.
- Support your manager in managing the recruitment, retention, performance management, succession planning and competence development of the team.
- Ensuring co-workers are actively supported in their daily work and you actively develop, coach and mentor your team through set reviews and on the job conversations.
As Shopkeeper you are:
- Passionate about home furnishing, you love volume retailing and have a desire to lead and motivate your own team to succeed, celebrating success along the way.
- Passionate about Customer service with a strong desire to exceed every customers expectation.
- Business-minded and result-driven with a strong desire to exceed all sales targets.
- Have a minimum 2 years of previous experience managing and leading a retail store or a large home furnishing business with demonstrated success in driving sales growth.
- Have an energetic leadership style; you thrive on the buzz you get from fast paced retail environment and love working in and fostering a strong team environment.
- Ability to influence and communicate effectively, that provides rapid customer-focused problem solving with a smile on your face.
At IKEA, work is so much more than a job. Come join us!