As a Front Office Manager at Amrâth Apart Hotel Schiphol – Badhoevedorp, you are responsible for the smooth, efficient, and guest-focused operation of the entire front office department. In this dynamic and international environment near Amsterdam Airport Schiphol, you ensure that every guest experiences a warm welcome, professional service, and a comfortable stay, from arrival to departure. Je bent binnen de hotelbranche tevens bekend onder alternatieve functietitels zoals Hoofd Receptie of Front Office Supervisor.
You lead the front office team with confidence and positivity, ensuring optimal staffing, clear communication, and a consistently high level of service. You monitor quality standards, streamline processes, and proactively identify opportunities to enhance both guest satisfaction and operational efficiency. As Front Office Manager, you are the central point of contact for guests, colleagues, and external partners, and you play a key role in the daily success of our apart-hotel in Badhoevedorp.
Hospitality Mindset - You are guest-oriented, enthusiastic, and thrive in a dynamic, international hotel environment.
Leadership Skills - You have strong communication and coaching abilities, and you enjoy motivating your team.
Stress Resistance - You maintain overview and calm during busy moments and ensure smooth operations.
Flexibility - You are available for morning, evening, weekend, and holiday shifts.
Language Skills - You speak English fluently; additional languages are a plus.
Experience - Experience with Front Office Supervision / Management and experience in hospitality is highly preferred.
Admin knowledge - Experience in administrative processes is preferred.