French CX Team Lead - Multichannel Support

Vintage.com is looking for a French Cx Team Lead based in Duiven, Netherlands. This role involves leading and developing a multilingual team to ensure exceptional customer service across various channels.

The ideal candidate will have leadership experience, strong customer service focus, and proven ability to coach and manage diverse teams. Responsibilities include performance management, resolving escalated issues, and ensuring KPIs are met.

Join Vintage.com and help foster a high-performing team environment while contributing to customer satisfaction and operational excellence.