AMS Consultant ECM

• Be responsible for the management and maintenance of large, often international client environments in the Information Management team. • Ensure the stability, security and continuous update of clients’ ECM and IM solutions. • Configure and maintain technical environments on Windows or Linux, including on‑premises and Azure‑hosted setups. • Provide client support by answering questions and handling incidents, troubleshooting problems and coordinating resolution. • Monitor environments proactively using tools such as Azure Monitor, Grafana or equivalent. • Apply patch management, security hardening and backup/recovery procedures. • Continuously improve processes and automation to increase efficiency and reliability.

• Experience or strong desire to manage systems in Azure, databases such as SQL and PostgreSQL, containerisation and Tomcat.
• Affinity for managing large enterprise platforms and a drive for rapid development in this area.
• Experience with ITIL service management (incident, problem and change) and ticketing tools such as ServiceNow, Jira Service Management or TOPdesk.
• Proactive monitoring experience – e.g., Azure Monitor, Grafana or similar tooling.
• Server/OS administration on Linux and/or Windows, including patch management, security and backup/recovery.
• Strong analytical skills and a technical mindset – ability to investigate deep root causes, analyse logs, troubleshoot and optimise performance.
• Excellent customer‑facing skills and a desire to support clients.

• Automation and scripting (PowerShell, Bash or Python) to streamline management tasks.
• Familiarity with CI/CD and Infrastructure‑as‑Code tools such as Azure DevOps, Terraform or Bicep.
• Interest in AI and willingness to adopt new AI opportunities into everyday work.

Newly graduated, early career professionals or those looking to broaden their career path but who are technical, eager to learn and passionate about client success.