Senior Account Manager - Corporate Reputation

Edelman is recruiting a Senior Account Manager, Corporate Reputation for our Amsterdam team. In this role you will be the principal client contact, lead integrated reputation programs, mentor junior staff, and ensure high‑quality delivery of all communication initiatives.

• Serve as the senior day‑to‑day client contact across corporate reputation accounts, providing confident counsel and ensuring high‑quality delivery
• Lead the research, planning and development of integrated Corporate Reputation programs, including positioning, narratives, message workshops, stakeholder mapping, media strategy, thought leadership and issues management
• Oversee account teamwork quality and operational performance, ensuring deadlines are met and program execution maps to client objectives and budgets
• Advise clients on strategic communications across PR, digital, social, content, earned media and stakeholder engagement
• Lead media relations strategy, including outreach planning, executive thought leadership, spokesperson preparation, event support and senior media engagement
• Draft, review and elevate communications materials such as strategic plans, press materials, executive briefings, Q&A documents, proposals and client recommendations
• Use research, analytics and insight as performance indicators and to inform strategic recommendations
• Apply AI‑enabled tools and Edelman’s responsible AI approach to support research, analysis, content development, media intelligence and campaign delivery, ensuring outputs are accurate, ethical, transparent and guided by human judgement
• Help clients and teams use AI responsibly across research, reputation intelligence, stakeholder analysis, content strategy and campaign execution, applying Edelman’s principles of trust, transparency, accountability and human oversight
• Identify opportunities for integration across Edelman practices, sectors and geographies, bringing the best of the network to clients
• Manage account finances responsibly, including scope, budgets, time allocation, budget versus actuals and delivery against revenue targets
• Support organic growth by introducing clients to relevant Edelman capabilities and identifying new areas of opportunity
• Contribute to new business by helping shape RFP responses, proposals, pitch strategy and cross‑practice teams
• Mentor, coach and motivate team members, setting clear expectations and helping junior colleagues grow through feedback, delegation and development planning

• At least five years of experience in Corporate Communications, Reputation, Public Relations, or a related field
• Proven track record managing large projects and teams across multiple sizable client accounts
• Strong understanding of how corporate reputation shapes business outcomes and stakeholder trust
• Experience advising companies or brands on reputation‑building campaigns, issues management and complex stakeholder environments
• Knowledge of how Corporate Reputation intersects with Public Affairs, Financial Communications, Sustainability, Brand, Consumer and Employee Engagement
• Familiarity with the Dutch and international business media landscape, with relevant media and stakeholder relationships
• Superior writing, editing and storytelling skills, able to translate complex issues into clear, compelling communications
• Strong presentation skills and the ability to provide clear, confident counsel to senior clients
• Experience working across integrated teams, international brands and multi‑market programs
• Proven ability to manage budgets, deadlines, quality standards and team performance
• Collaborative and inclusive leadership style, inspiring teams and developing junior colleagues
• Fluency in Dutch (required); excellent business English, both spoken and written
• Deep understanding of AI in communications and the ability to guide teams and clients in using AI‑enabled tools responsibly, creatively and effectively

This is a hybrid role based in Amsterdam with a flexible schedule. Employees are expected to work at least 60% of their time from the office. Work hours are 9:00–17:30 with flexibility where agreed with their line manager. Edelman encourages diversity, equity, inclusion and belonging. All qualified applicants are encouraged to apply, regardless of how closely their experience aligns with every qualification.