We're supporting a global sportswear & lifestyle brand looking for a Supply Chain Returns Specialist to join their EMEA Marketplace Supply Chain team.
This is a key operational role focused on reverse logistics, returns management, and process optimisation, ensuring a seamless experience across partner and wholesale channels.
What you'll be doing- Managing end-to-end return requests from wholesale and partner accounts
- Coordinating with logistics teams, carriers, and cross-functional stakeholders
- Investigating and resolving returns discrepancies across the supply chain
- Ensuring adherence to returns policies and SLA/KPI targets
- Analysing return data and identifying process improvements
- Driving continuous improvement across reverse logistics workflows
- Experience in supply chain operations (returns/reverse logistics preferred)
- Strong stakeholder management across logistics, finance, and commercial teams
- Ability to manage KPIs, SLAs, and operational performance
- Analytical mindset with a focus on process optimisation
- Tools experience: Excel (advanced), SAP, Tableau, Cognos or Alteryx
- Strong communication skills in a fast-paced, cross-functional environment
Salarisomschrijving
€50000 - €70000 monthly