CRO Consultant

Locations: Skopje, Zagreb, Split, Budapest (hybrid)

As part of the Experience & Engineering team, you will combine technical solution development with design expertise to deliver exceptional digital experiences for clients such as Google, Lufthansa, Meta, eBay, and OpenAI. You will use data insights to guide conversion optimization across platforms.

• Help clients define KPIs and conversion metrics aligned with business goals.
• Analyze data using Google Analytics, Hotjar, Contentsquare, or similar tools to generate actionable insights.
• Benchmark user journeys using heuristic walkthroughs.
• Conduct deep‑dive analysis to support backlog prioritization for sites, shops, or apps.
• Create test plans and execute A/B tests, evaluating results.
• Lead or participate in client workshops.
• Produce and deliver reports and audits summarizing findings.
• Contribute to conversion programs and continuous improvement through iterative learning.

• At least 2 years experience as an optimisation consultant, preferably in digital marketing.
• Hands‑on experience with Google Analytics, Hotjar and/or Contentsquare; familiarity with VWO or Optimizely.
• Commercial entrepreneurial drive and ability to influence clients.
• Experience working at a digital agency is a plus.

• Flexible hybrid working policy (2–3 days in office).
• Health contributions via the OpenUp platform, gym and wellness discounts.
• Reputation for doing good; certified B Corp and Climate Neutral.
• Opportunities to work with a wide range of clients, from local to global.
• Location‑specific benefits; discuss with recruiter.

We are committed to an inclusive workplace where everyone has an equal opportunity to thrive. We actively recruit, develop, nurture, and retain talented individuals from diverse backgrounds. We encourage the pursuit of reasonable adjustments to support candidates throughout the recruitment process and beyond.