Media Account Director (m/f/div)

Job Purpose: The Media Account Director is the strategic engine of our client relationships. You will lead a high‑performing, multi‑channel team, delivering innovative, data‑driven, full‑funnel media strategies that drive client success and agency growth.

• Client Relationship Management: Serve as the senior point of contact, navigating complex stakeholder environments and fostering enduring, high‑level partnerships.
• Escalation Management: Act as the ultimate point of resolution for critical account issues, providing decisive leadership and conflict mediation.
• Commercial Growth: Identify and convert organic growth opportunities within your portfolio and lead high‑stakes pitches for new business.
• Financial Oversight & Pricing: Take full ownership of portfolio finances, including estimation, creation, and rigorous review of budgets and pricing models for new services.
• Team Leadership: Mentor and develop a team of Account Managers, fostering a culture of curiosity and excellence.
• Strategic Optimization: Collaborate with Analytics teams to interpret performance data and deliver actionable business insights.

• Professional Background: Extensive experience in sales or account management, including 4+ years within a media agency environment. Proven leadership experience is a significant plus.
• Financial Acumen: Experience in building complex agency proposals for media clients, scoping new services, and maintaining healthy margins.
• Education: Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Media Expertise: Deep experience managing media clients (Retail Media, Amazon, and Marketplaces preferred).
• Proven Track Record: Portfolio demonstrating successful management of accounts exceeding $5M+ in annual media spend, spanning full‑funnel strategy and activation.
• Technical Proficiency: Expert use of Salesforce and PowerBI. Familiarity with Google Marketing Platform, Meta Business Suite, Amazon Advertising, Pacvue, or Amalytix is highly advantageous.
• Soft Skills: High emotional intelligence, expert‑level negotiation skills, and ability to translate complex technical jargon for C‑suite stakeholders.
• Mindset: Proactive, hands‑on personality with a flexible, solution‑oriented mindset.
• Languages: Business fluency in both English and German is required.

• Flexible hybrid working policy (1-2 days at the office, depending on location).
• Company pension scheme.
• Lease bike options / JobRad and 25% subsidy for the Deutschlandticket.
• Occasional breakfast/lunch at the office and smoothie Tuesdays.
• 30 EUR per month flexible package for digital food stamps, fitness providers, sport clubs, massage studios, internet costs, and public transport.
• Exclusive access to sustainable, healthy products at attractive deals.
• Contribution to your health via the OpenUp platform.
• Social events and organised activities to connect with colleagues.

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. We also encourage reasonable adjustments throughout the recruitment process and time with us.