At BlueFinch-ESBD, we believe that what makes a company strong is the team that supports it on a daily basis, the projects of our customers and the values that it shares.
A value‑added distributor, BlueFinch-ESBD is a company of about fifteen employees, specialized in the distribution and integration of software dedicated to the security of digital data. Our sales and technical teams are spread over 3 sites, in France (Annecy and Neufchâteau) and in Holland (The Hague).
BlueFinch-ESBD is also a founding member of the European BBES Group, which has about 1500 customers from all sectors and all sizes in Europe.
- Manage the teams that provide services and consultancy
- lead the teams and understand their needs
- safeguard the technical knowledge and organize training
- assist consultants in managing complex projects
- ensure that the team complies with SLAs
- oversee recruiting consultants and expand the team
- Be business oriented
- grow the services & consulting business and develop the portfolio
- listen to the needs of customers and improve the offering in a pragmatic way
- guarantee customer satisfaction and the quality of the services provided
- liaise with and assist the sales representatives in successfully offering these services
- Report directly to the BlueFinch‑ESBD Board
- be responsible for the result, quality and profitability of the BU
- be able to define a roadmap and set future goals
- able to manage KPIs to present operational and financial reporting to the board
Requirements
- Business and/or IT related experience (7 to 10 years)
- Proven track record in managing business as well as people
- Experience in an international organisation
- Located centrally in France (Paris region) or the Netherlands
- Always ready to travel between offices in France, Netherlands and Denmark
- Fluent in English and French
- Motivating projects.
- A respectful corporate culture that values the importance of each employee.
BlueFinch-ESBD is an equal opportunity employer and prohibits all forms of discrimination and harassment.
#J-18808-Ljbffr€70000 - €100000 monthly