Assistant Store Manager - Fulltime - Roermond

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!—RESPONSIBILITIESSALES GENERATION:Meet personal and store sales goalsAssist in the tracking, monitoring, and communication of business resultsEnsure an elevated level of sales and service is practiced by all associates; lead by exampleContinue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize salesEnsure all sales related policies and procedures are maintainedDemonstrate an in-depth knowledge of the merchandise, and develop product knowledge among selling teamMaintain a keen interest in the fashion industry and market trendsCUSTOMER SERVICE:Ensure all associates provide the highest level of customer serviceBuild and maintain repeat clientele by utilizing personal client book and assisting team with utilizing their client booksResolve all client problems and complaints quickly and effectivelyAssist sales associates with various customer service issues (i.e. Dissatisfied customers, returns, defective merchandise).OPERATIONS:Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory managementSupport and assist in team training in all areas of appropriate register usage and maintenanceUnderstand and properly execute all management register functionsParticipate in inventoriesUnderstand and execute cash control procedures including:MERCHANDISING/VISUAL:Assist in the implementation and maintenance of all merchandising/ visual directivesEnsure the selling floor is neat, clean, organized and reflects the correct visual image at all timesEnsure deliveries are properly processed in a timely mannerIdentify and communicate product concerns in a timely mannerCommunicate inventory needs to support the business goalHUMAN RESOURCES:Assist in the recruitment, training and development of teamAssist in ensuring the integrity of payroll and the payroll processContinually evaluate the performance of each associate and provide constant feedback to ensure resultsResolve all human resources issues in a timely and effective manner, partnering with HR when necessarySupport and provide follow-up for all training programs, seminars etc.Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all times—The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.—At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com. #J-18808-Ljbffr