The role oversees the entire customer order journey, from the initial quotation phase through to final delivery. This includes a blend of commercial flair and administrative precision, ensuring that every international client receives expert support.
Task-wise, this is what the role entails:
- Act as the first point of contact for (inter)national clients, providing expert advice and information.
- Collaborate with clients to find the ideal solutions for high-end interior design projects.
- Manage the end-to-end commercial and administrative process of customer orders.
- Prepare detailed quotations and proactively follow up to drive sales results.
- Review incoming orders for completeness and accuracy before processing.
- Maintain a strong focus on customer satisfaction and high-quality brand representation.
- Work as an integral part of the Benelux sales team to align client needs with internal goals.
In more practical terms, this is what we're looking for:
- Fluency in both Dutch and English (written and spoken); proficiency in German is considered a strong advantage.
- A Bachelor's degree (HBO) or equivalent level of professional thinking and working.
- At least 3 years of experience in a similar commercial support or administrative role.
- Proficiency in MS Office and experience with ERP systems, preferably Navision.
- Exceptional communication skills and a high level of administrative accuracy.
- availability for, at least, 36 hours/week and live in a commutable distance from Culemborg
Our client offers a varied role within a professional and supportive work environment, where you'll have the space to take ownership and develop further.
In addition, the package includes:
- A competitive salary ranging from €3,500 to €4,000 gross per month, depending on experience
- The prospect of a permanent contract upon proven performance
- A study cost reimbursement scheme
- 25 vacation days per year (based on full-time employment)
- A solid pension scheme
- Travel allowance
- A WIA supplementary disability insurance
- Regular team events, including Friday afternoon drinks and social activities
€3500.00 - €4000.00 monthly
