Operations manager Alo M/F

Operational activities - Local Management

Job title

Operations manager Alo M/F

Position requirements and constraints (working hours…)

Possibly morning/evening/night shifts, saturdays (especially during peak season)

Responsibilities

5. Results areas;

Policy

Result: Carries out and monitors the operational policy as established by the site manager.

• Periodically evaluates the operational policy implemented. Informs the site manager when it needs adjustment.
• Responsible for timely identification of improvement points regarding new logistical ways of working and safeguarding service provision. Communicates these to the Site Manager; formulates guidelines, obtains approval and implements them, ensuring correct application.

Budget/Financial

Result: responsible to operate within the framework of the budget of the respective department and pursue the established ratios.

• Responsible for weekly reporting to the site manager.
• Makes a price proposal for VAS (Value Added Service) based on measurements, analyses/reports.
• In cooperation with the site manager draws up the departmental budget or assesses proposed partial budgets.
• Budget responsible; co-decides on the optimization of guidelines and procedures related to operational organization.
• Identifies commercial opportunities for generating new business with the customer and takes action by drawing the attention of internal parties.
• Develops actions and instruments to increase the quality of service and control costs.
• Responsible for correct time registration of his departments and invoicing.

Relationship Management

Outcome: strengthen internal network with other sites. External relationship management is grafted on a good working relationship with customer(s) and supplier(s).

• Advises in the policy regarding the strategic and commercial choice of suppliers, agents and customers.
• Conducts consultations and promotes cooperation with fellow operations managers to achieve synergy and optimize processes and handling of daily operations.
• Performs contract management of suppliers.
• Communicates with customers on operational matters and acts as a contact person for customers.

Operations

Results: provide services to customers in accordance and in line with the Service Level Agreement and/or contractual obligations.

• Ensures establishment of operational objectives and standards.
• Supervises the execution of an efficient and effective planning and administration in the operational process and determines priorities.
• Contributes from his own discipline to any multidisciplinary projects in the role of project manager.
• Manages and monitors processes and work instructions of the various departments.
• Monitors the quality, quantity and continuity of services.
• Is responsible for own safety and that of colleagues and adheres to the instructions issued for that purpose.
• Monitors Service Level Agreement and timely intervenes and/or escalates during implementation.

Quality

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Applicant's profile Job Profile

Job requirements

• Logistical education on HBO level or obtained through knowledge and/or experience.
• Additional training in the field of logistics.
• Thorough knowledge of logistics automation packages (warehouse management systems/transport management systems).
• Experience with financial management and preparation of budgets.
• Knowledge of common administrative processes.
• Leadership/Coaching.

Before employment, a Dutch national must provide a Certificate of Good Behavior to GEODIS. If not Dutch, a similar document is required from the competent authorities in the country of registration. If working in a site where air cargo is handled (currently site Rotterdam), this document must be reapplied for and issued every 5 years.

Specific job characteristics and skills

• Command of the Dutch and English languages in word and writing (depending on the situation, possibly a second foreign language) required to communicate at all levels and to prepare reports and policy notes.
• Social skills, required to maintain thorough internal and external contacts within all sections.

Working time (%)

100

Position place

Europe, Netherlands, Flevoland

Location

Almere 2

Minimum level of education required

BACHELOR'S DEGREE

Years of experience in similar position

Confirmed (5 to 10 years of experience)

Languages

• Dutch (Fluent)

Legal entity

GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49,720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue. GEODIS is a company owned by SNCF Group. This position is also open to anyone recognized as a disabled worker.

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