Business Intelligence Analyst

For a small, focused team that is building a complex, data-intensive web application we’re looking for a Business Intelligence Analyst who can make sense of the chaos — turning operational signals into clear, actionable intelligence that helps the whole organisation move faster and smarter.

The role

This is not a dashboard builder. It's a strategic function at the intersection of data, communication, and operational awareness. Your main responsibility will be to act upon “signals”, i.e. Communicate with business and technical stakeholders, translate them into actionale work items, and coordinate their follow-up. These signals range widely: client-reported issues, infrastructure events, maintenance windows, deployments, bug fixes, new deliveries. Your job is to give all of these a shape, a weight, and a voice.

What you’ll do

• Design and maintain an operational intelligence framework that structures all incoming signals into a coherent information model.
• Define and track meaningful health scores derived from operational, infrastructure, and client data.
• Build dashboards in Grafana that communicate actionable insights — not just metrics — to the right audience at the right time.
• Identify gaps in data coverage and advocate for new instrumentation where signals are missing.
• Tailor outputs for different internal audiences: offshore teams, product leads, client-facing teams, and leadership.
• Act as a connector between departments, facilitating clear communication during incidents, releases, and maintenance windows.
• Work closely with engineers and product managers to improve how we instrument, store, and surface metrics using Prometheus and related tooling.

What we are looking for…

• A creative, systems-level thinker who finds meaning in complexity and can communicate it simply.
• Strong analytical skills — you're comfortable working with raw metrics, defining what good looks like, and building models to track it.
• Experience with Grafana, Prometheus, or comparable observability/BI tooling (or genuine willingness to master them quickly).
• Ability to translate technical data into narratives and visuals that resonate with non-technical stakeholders.
• Comfort operating in a small team environment where scope is broad and ownership is real.
• Strong communication skills — written, visual, and interpersonal.
• Familiarity with SQL or querying structured data sources is a plus.
• Someone who currently works and resides in the Netherlands.

Who are we?

Technology means progress. Continually finding ways to do things differently, to improve products, services, and processes. That is what makes the heart of every technology organization and tech professional beat faster. In the projects, they are working on, but also for themselves. That means something different for each individual. For one person, it means being guided to their dream project; for the other, it means developing their skills. Making that possible, is the human touch. And that is what makes our heart beat faster.

ENTER specializes in multiple competencies: Chemical, Electronics, Mechanical, Mechatronics, Physics, Production Development, and Software Technology.

ENTER's professionals work with our partners and customers on a project basis. We select and match projects and employees by focusing on experience, ambitions, personality, and of course, a passion for technology. Communication and writing skills also play a role in making the ideal match.

Our account managers and recruiters work closely together, making sure we have the right colleagues available for our customers at the right time. We also offer our employees a broad career perspective.

#techwithaheartbeat

As an ENTER colleague you can of course expect a lot from us as well

• A driven team and an inspiring working environment where our motto #techwithaheartbeat is at the heart of our company;
• Driven and enthusiastic colleagues;
• Lots of room for growth and development;
• Recurring socials such as the annual BBQ, Christmas dinner, a pub quiz, and our fully catered family day in the Efteling.

Are you so excited after reading that you want to become our new colleague? You can leave your profile via the application button.

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