Cluster Sales Executive

I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life.

Hyatt is a global hospitality brand with one purpose: to care for people so they can be their best. Through listening, noticing others and extending meaningful gestures, we consistently deliver distinct experiences that demonstrate how a little understanding goes a long way.

Are you ready to share this purpose?

Because we are looking for a Cluster Sales Executive for Andaz Amsterdam Prinsengracht and Hyatt Regency Amsterdam.

Andaz means "personal style" in Hindi. Andaz Amsterdam Prinsengracht means, five-star creative luxury in the heart of Amsterdam, expressed through local experiences, art & design and picture-perfect drinking and dining, in a playful Dutch-inspired environment.

Five-star Hyatt Regency Amsterdam brings botany & sustainability to life with an award-winning living interior, botanical inspired guestrooms, a passion for discovering our up and coming East neighborhood and a buzzing Indonesian Restaurant, Mama Makan.

Who are YOU?

• You are passionate and driven;


• Customer oriented and goal oriented, always looking for the win/win;


• You are structured in your work, even in a fast paced environment;


• You are a team player yet can work well independently;


• You love planning and managing administrative tasks;


• You are very proficient in both oral and written English, Dutch is an advantage.

What does the ROLE entail?

• Working in collaboration with the sales team in optimizing revenue and bookings;


• In charge of responding to groups and events lead and establishing the necessary follow up to convert the business opportunities.


• The primary focus for both the Andaz and the Hyatt Regency will be to handle groups and events requests in a timely manner, using all Hyatt tools provided to convert into revenue.


• Providing high-level administrative support through research, preparing statistical reports, preparing proposals and contracts;


• Responding to clients’ inquiries and resolving client issues;


• Conducting site inspections, when required.


• Participating to the Sales and Events initiative to identify new business opportunity and retain current and past clients.


• Serve as a professional liaison between all departments of the Hotel

Qualifications
What’s in it for YOU?

• A great place to work in lovely Amsterdam center. In the middle of the iconic Prinsengracht canal.


• An entry to the Hyatt Family, a place where we care for people so they can be their best;


• 12 free nights at Hyatt hotels globally every year and 20% Discounts at our F&B outlets and special discounts at our Spa


• Travel Allowance, starting from a 5 kilometers travel distance from the hotel.


• Uniform provided or work fashion laundry taken care of in house.


• To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as Hyatt's wellbeing assessment tool \"Hyatt Well-Check\"


• Social Activities; Team building outings, Sports/wellbeing activities


• Hotel gym access

Development:

• International working experience with future international transfer happily facilitated.


• Personal development plan, in order to reach your full potential.


• A wide range of development tools through the Hyatt Learning platform for all colleagues. From E-Learnings to classroom sessions, Hyatt provides different solutions, depending on how you learn best (Example: Excel courses, Leadership series etc.).

Diversity:

• An International team of over 15 different nationalities


• Focus on Diversity, Equity and inclusion within our team. Through employee support groups (HyPride & Women@Hyatt), workshop and classroom trainings.

Your EXPERIENCE:

• At least 1 year of experience working in a similar role in Events and/or Sales, ideally within a Hotel;


• A Degree in Hospitality or Tourism Management, or equivalent on-the-job training;


• A fun, loving and energizing personality, alongside exceptional grooming standards;


• A positive attitude and excellent communication skills in English and in Dutch as well;


• Committed to delivering a high level of customer service;


• Outstanding organizational and administration skills;


• Familiar with telephone etiquette, confident when on the phone;


• Legally allowed to work in the Netherlands, holding an EU/EEA passport or a valid work permit for the country (we do not assist with Visa / permit applications).

Does the above describe you, the way you love to work and the people you want to work with?

If the answer is YES, then please apply with your CV and all the reasons why WE are what YOU are looking for

Our family is always growing. Want to be in the know?

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