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Here at SoftwareOne, we give you the flexibility to unleash your creativity, without limits. We encourage autonomy and thinking outside the box — and we can’t wait to hear your new ideas. We believe in work-life harmony and value our people as our greatest asset.
The roleContract type: full time | Location: Amsterdam
Working model: hybrid | Language: Dutch and English
The role
We’re looking for a motivated and curious person to join our Customer Success team in Amsterdam. You don’t need years of experience — if you speak Dutch and English fluently, enjoy working with people, and are eager to learn about technology and customer relationships, we’ll teach you the rest.
What you’ll do- Be the first point of contact for our customers — answering questions and helping them find the right solutions.
- Support the onboarding of new customers and make sure they know how to use our tools and services.
- Help prepare simple reports, presentations, and meeting notes for client calls.
- Work closely with our Sales and Service teams to make sure customers are happy and supported.
- Spot opportunities to improve the customer experience and share feedback with the team.
What we’re looking for
- Fluent in Dutch and English (spoken and written).
- Strong communication skills and a friendly, professional manner.
- Organised and able to manage your time effectively.
- Eager to learn about technology, sales operations, and customer success.
- A positive attitude and willingness to be part of a collaborative team.
- Full training on our products, processes, and customer service approach.
- A supportive team environment where you can grow your career in tech.
- Opportunities to take on more responsibility as you learn.
- Hybrid working model with our office in Amsterdam.