Senior Customer Success Manager – EMEA - Java Sales

Oracle Java is the top development platform in the industry. With the success of the platform, the Java Sales organization is currently seeking a Customer Success Manager (CSM) for the Oracle Java SE Subscription business. The CSM will be responsible for a set of large Enterprise and Public Sector accounts in one of the EMEA sub-regions.

This role is strategically important to the continued success of the Java platform. In this role you will be responsible for delivering on revenue quotas as well as building a strong renewal base through high customer satisfaction. To this end, your focus will be on existing customers’ long term success as well as overall customer retention. In this role you will showcase your excellent account management skills by not only work closely with the customer but also the internal Oracle Java product development team where you will act as a conduit between the two. This is achieved by listening to customers concerns as well as their ideas for new product features, functionalities and tools.